New apprenticeships in credit management announced

The announcement by The Department for Business, Innovation and Skills (BIS) to develop a Credit Controller Trailblazer Apprenticeship Standard has been welcomed by The Chartered Institute of Credit Management (CICM), Europe’s largest credit management organisation.

Apprentices will gain knowledge about all aspects of credit management from credit application processing and credit risk assessment to collections and debt recovery, and skills specifically in telephone collections.

Debbie Tuckwood, CICM Director of Learning and Development, said: “The new apprenticeship will help employers recruit talented young people by raising awareness of credit management as an occupation and establishing credit as a career of choice. The new pathway will also give employers the opportunity to address skills gaps by developing young people with the right skill sets in role as an alternative to recruiting experienced credit controllers or graduates.”