BT to recruit over 90 apprentices in Exeter

BT is set to create over 90 apprenticeships in and around Exeter, 80 of which will be at its customer contact centre in the city, whilst the remainder will be comprised of engineering jobs at BT Openreach.

The apprentices will assist in customer service, including support for BT Sport enquiries, superfast fibre broadband services and mobile services.

The 90 apprenticeships form part of BT’s national recruitment drive to create 1,000 new apprenticeships or graduate jobs across the UK.

The latest apprentices will join 82 already taking part in the company’s South West apprenticeship scheme, with those in customer service based at BT’s Exbridge House customer support centre, which handles over 6,000 customer enquiries per day.

Jon Reynolds, BT South West regional director, said of the announcement: “such recruitment is a major vote of confidence in the quality of the South West workforce and the abilities and commitment of people in our region.

An apprenticeship with one of the world’s leading telecommunications companies is a great way to start a rewarding career, offering first class personal development opportunities.”

Tim Jones, chairman of the Devon and Cornwall Business Council, described the recruitment plans as “further good economic news for our region.”

He commented: “Giving people the chance to develop successful, worthwhile careers through opportunities, such as apprenticeships, is a vital part of the future success and prosperity of the South West.

It is vital that we fill the skills gap and particularly make sure that local skills match the needs of local businesses.”